Casino Plex Review


This is a UKGC-certified casino
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1 Great Bonus

£1000 Match bonus.

Ryan's Thoughts"This was one of the very first Playtech casinos ever launched and if you are a fan of their games, then the daily promotions calendar is a good reason to open an account. It’s a great looking website to boot."

  • Things We Like

  • Fairytale themed website design

  • Instant play mobile casino

  • Games tested by TST Labs

  • Security systems repeatedly tested by third-party experts

  • Things We Do Not Like

  • Customer support available only from 9:00 to 00:00

  • Welcome bonus cannot be used in live dealer casino

  • At A Glance - Important Facts

  • Year Established - 2003

  • Operator - E-Play 24 Limited

  • Average Payout - 95.27%

  • Mobile Platforms -

  • Manual Flush - No

  • Live Dealers - Yes

  • Licences - Malta, United Kingdom

Casino Overview

Casino Plex operates on the Playtech software platform and offers players multiple branded slots such as the Marvel slots based on Marvel superheroes. The online casino also specializes in Asia-themed slots that can give players a glimpse of Oriental culture.

Brief History

Nothing much is known about the history of Casino Plex except that E-Play25 Limited acquired it in 2010. So far, there are no known reports of players complaining about Casino Plex. A lack of negative reviews indicates that players are generally happy with the online casino and its services.

Casino Facts

Casino Plex offers players several solutions to help them gamble in a responsible way. Some of these solutions are self-exclusion, reality check, session timer, deposit limits, and loss limits. Players can take a self-assessment test to evaluate their gambling behaviour. If they feel that they need assistance, they can get in touch with any of the organizations Casino Plex has partnered with--Global Gambling Guidance Group, GamCare, and Gambling Therapy.

The online casino is also a member of the Independent Betting Adjudication Service (IBAS), which helps settle player disputes with operators of online gambling sites. Players can always approach IBAS if they have an issue they cannot settle with the site’s customer care service.

Casino Plex Bonus Offers

Below you will find all the details about Casino Plex's bonus offers, with a comprehensive analysis of the fine print.

  • Match Bonus

  • £1000 total bonus

  • 2 Deposits

  • £10 Minimum Deposit

  • 50 x Bonus Wager

  • How to Redeem:

    Request via website form

Permitted Games and Stake Requirements

The Bonus has to be waged 50 times before a withdrawal is allowed.

Slots

100%

Scratch Cards

50%

Casino Poker

20%

Blackjack

20%

Roulette

20%

Baccarat

20%

Sic Bo

20%

Craps

20%

Game Eligibility Rules

Excluded Games: The Love Boat

If you play games excluded in the bonus terms the bonus and any winnings from the bonus will be voided.

Wagering Allowed / Disallowed

Don't make excessively large bets with the bonus

This bonus contains strict rules regarding bet sizes - we urge you to read the terms and conditions

You can not withdraw early - you risk losing your bonus and any money you have won.

You can't play either slots or video poker double up features with this bonus.

What May Void the Bonus and / or Winnings

Oversized Bets

Double Up

Excluded Games

Bonus Abuse and Related

Bet size restrictions

Withdrawal Restrictions

There are no withdrawal restrictions on this bonus.

Casino Plex Promotions

Casino Plex offers something more than just a welcome bonus. Once players have claimed and exhausted their welcome bonus offer, they can grab a weekend deposit bonus plus a daily deposit bonus. They can grab a 15% bonus on all deposits made using Neteller and Skrill.

In addition to running a VIP prize draw with attractive prizes, the online casino gives away a refer-a-friend bonus of £50. Players will receive this bonus as soon as a friend they referred to the online casino signs up and makes a deposit.

Games and Software

Casino Plex is home to several branded and progressive slots, all developed by Playtech, one of the biggest game providers in the world.

Here is a brief overview of the game library at Casino Plex:

Casino Plex Live Dealer Features

Casino Plex offers these live dealer games—Live Baccarat, Live Casino Hold'em, Live Roulette, Live Roulette Exclusive, Live Roulette French, and Live Roulette Dual. The games are live streamed from Playtech's sophisticated game studios, enabling players to take part in live games and interact with live croupiers at home.

Mobile Casino

Players can play a variety of online casino games on the move through a web app. To get started, they do not have to download and install any software. They just have to visit Casino Plex on their Android or iOS device, log in, and tap a game of their choice. The game will load in the mobile browser and can be played in demo or real play modes.

Loyalty

Casino Plex's VIP Reward Program gives players the chance to start building their bankrolls right from their first day at the online casino. As players continue to play for real money, they will be awarded points that can be used to boost their VIP levels.

The VIP Reward Program comprises eight levels. As soon as players attain these levels, they will be awarded comp points, welcome bonuses, monthly cashback offers, monthly prize draws, betting limits, and dedicated account managers. If players reach the highest level, they will receive the best benefits.

Cashier and Banking

Players can choose from 19 different banking methods at Casino Plex. They can make deposits using Visa, MasterCard, Neteller, Skrill, iDEAL, Entropay, PaySafeCard, MyCitadel Wallet, Bank Transfer, POLi, GiroPay, Instant Banking, Instadebit, iDebit, Moneta.ru, Qiwi Wallet, Ticket Premium, and Neosurf.

Before requesting payout for the first time, players have to submit proof of identity. This is required for security purposes only. Usually, the online casino processes withdrawals through the selected deposit method. In case this is not possible, players can use an alternative banking method.

The online casino takes up to three working days to process payouts. Players can withdraw up to €7000 or its equivalent in GBP once every 30 days.

Payment Methods Accepted

Withdrawal Turnaround Details
Reversal Period 0 - 72 Hours
Manual Flush No
Max cashout amount $10000
E-wallets Between 3 days and 5 days
Debit and Credit Cards Between 3 days and 7 days
Bank Transfers Between 3 days and 7 days
Checks Unknown

Casino Plex FAQs

Can I withdraw my bonus amount?

Casino Plex bonuses are sticky. This means that you can never withdraw them. You can withdraw any prizes you win while using the bonus, but not the bonus itself. And before you withdraw the bonus, you must satisfy the wagering requirements.

Does Casino Plex send newsletters and SMS alerts?

Yes, they do, but you must first express your interest in receiving their newsletters and SMS alerts by sending an email to [email protected]

How secure is my personal information at Casino Plex?

Your personal information is safe because it is encrypted by sophisticated 128-bit SSL encryption technology and stored in secure servers.

More Information

Supported Currencies Australian Dollar, Canadian Dollar, Euro, UK Pound Sterling, US Dollar
Supported Languages
Software Platforms
  • Playtech
Other Betting Products Live Casino, Poker
Affiliate Program E-Play 24

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