BetStars Review


This is a UKGC-certified bookmaker
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£20 in Free Bets

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Our Score

(4.70/5)

Ryan's Thoughts"People who are familiar with the PokerStars brand will find plenty to love about BetStars. The site has a clear and functional look, while it is a pleasure to use. All of the major sports are covered on BetStars and there is a decent range of markets on offer as well. BetStars might be one of the new players in the online sports betting industry, but it is definitely a name to watch out for, with its Spin and Bet one of the most attractive features around."

  • Things We Do Not Like

  • Customer Service - This is certainly an area where improvements can be made by BetStars. Live chat is a very popular way to get in touch with betting sites these days and this option is sadly not yet available at BetStars. Adding live chat would make a massive difference for BetStars in the future.

At A Glance - Important Facts

  • Name - BetStars - owned by Amaya
  • Stock Symbol - Traded on the Toronto Stock Exchange (symbol TSX: AYA)
  • Head Office - Montreal, Canada
  • Year Incorporated - BetStars launched in 2015, Amaya was founded in 2004
  • CEO - Amaya's CEO is David Baazov
  • Major Awards and accolades - 'Innovation in Sports Betting Award' for Spin & Bet
  • Contact Info - Contact support form available on BetStars website, Email: [email protected]
  • Mobile App - Google Play, Apple Store and HTML5 logos

BetStars Bookmaker Review

BetStars Sign Up Bonus Offers

The main BetStars sign up bonus on offer is bet £10, receive £20 in free bets.

  • Sign Up Bonus

  • £20 in Free Bets

  • £10 Minimum Deposit

Steps to collect the bonus

  1. After opening your BetStars account, simply place a £10 sports bet to qualify for the offer
  2. £20 in free bets will be automatically added to your account - you don't have to do anything
  3. Offer only applies to bets placed on selections with accumulated odds of evens or more
  4. Free bet stake will not be returned to your account, so pick wagers carefully here
  5. Users who make their first deposit with either Neteller or Skrill are not eligible
  6. Free bets are credited within 48 hours of the initial qualifying bet being placed

VIP Loyalty Program

There is a BetStars VIP program, which is calculated by factors including the number of bets placed from an account, the frequency of betting by a user and the lifetime of a Stars account. Users who have been selected to become a VIP at BetStars will be contacted via email.

Points can be earned by playing on PokerStars, Full Tilt, PokerStars Casino and BetStars to bump up your VIP status on the betting site. Winnings and losses do not count towards VIP status on BetStars. However, there is currently no special loyalty program for sports betting.

Mobile Betting App Features on Tablets and Smartphones

Like most of the major online betting sites in the modern era, BetStars has its own app which can be downloaded to Android or iPhone devices. The look of the app follows the PokerStars app closely, so anyone familiar with PokerStars will immediately feel right at home on BetStars.

The BetStars spin and bet feature is available to use on the app too, which is a major plus point here, and live betting works swiftly and securely on the app and mobile website as well.

In-play cash out is also available via both the mobile app and website offered by BetStars.

Maximum Winnings

All wagers placed on BetStars are subject to a maximum payout to any one customer. The top maximum payout available at BetStars is $1,000,000, which is for most of the big soccer markets.

For horse racing - Graded, Group and Listed races - the maximum payout at BetStars is $500,000, which drops to $200,000 for Premier Handicap and Novice Races.

In golf, official US PGA or European Tour Event, Event Winner markets are subject to a maximum payout of $500,000 at BetStars.

Football Accumulators

Football accumulators are one of the most popular types of bet available at BetStars, with the company offering a wide range of promotions tied in to make its accas even more appealing. For example, BetStars users who place a winning treble or higher on any football matches can see their winnings boosted by up to 100% through a bonus scheme from BetStars.

Bet Type Bonus
Trebles5% bonus
Accumulator (4)7.5% bonus
Accumulator (5)10% bonus
Accumulator (6)20% Bonus
Accumulator (7)30% bonus
Accumulator (8)40% bonus
Accumulator (9)50% bonus
Accumulator (10)60% bonus
Accumulator (11)70% bonus
Accumulator (12)80% bonus
Accumulator (13)90% bonus
Accumulator (14 or higher)100% bonus

Acca insurance is also up for grabs up to $/£/€50 at BetStars but for American sports only. Account holders who place a fivefold or higher accumulator on baseball, basketball, American football and ice hockey will get their stake back as a free bet if only one of the legs is a loser.

Banking - Deposits and Withdrawals

Banking options at BetStars are much the same as with other betting sites on the market. Withdrawals will always be credited back to the deposit method used to add funds to an account. All major credit and debit cards can be used to top up a BetStars account and processing speeds are very fast, so you can get up and running with the bets you want to place straight away. Those who use PayPal, Neteller or Skrill as an online wallet can also use those with a BetStars account.

Betstars Accept The Following Payment Methods

Payment methodDepositCashout
MinMaxTimeFeeMinMaxTimeFee
Debit Card11.50 USDInstantFree10 USD6,500 USDFree
Credit Card11.50 USDInstantFree10 USDN/AFree
Skrill11.50 USDInstantFree0.01 USD50,000 USDFree
PayPal11.50 USDInstantFree1 GBP10,000 USDFree
Neteller11.50 USDInstantFree1 GBP50,000 USDFree
Bank Transfer11.50 USD3 - 5 DaysFreeN/AN/AFree
Pay By Mobile11.50 USDInstantFreeNAN/AFree

Withdrawal Speed

The following timescales will give you a general idea of how long you can expect to wait before any withdrawals are processed to your account:

Payment Method Withdrawal Time
Credit/Debit Cards3 - 5 Days
E-Wallets (Paypal, Neteller, Moneybookers, etc.)< 24 Hours

Customer Service

BetStars has an extremely detailed FAQ, which is one of the best in the business, and most general questions about using the site will be answered in them. However, those seeking immediate help relating to their account may be disappointed as there is no live chat option.

The main customer service email address for BetStars is [email protected] and there is also a contact support form for 24/7 rapid responses available on the BetStars website.

In Conclusion / Our Verdict

BetStars may be one of the newer names around for sports betting, but they are here to stay. The spin and bet feature is a winner that is one of the best in the business, while the integration of PokerStars is a massive plus point for those users who are want to play card games. Customer service is a rare bum note and live streaming could take BetStars to the next level, but it is certainly a site to consider joining.