Ryan's Thoughts"People who are familiar with the PokerStars brand will find plenty to love about BetStars. The site has a clear and functional look, while it is a pleasure to use. All of the major sports are covered on BetStars and there is a decent range of markets on offer as well. BetStars might be one of the new players in the online sports betting industry, but it is definitely a name to watch out for, with its Spin and Bet one of the most attractive features around."
Things We Like
Design - BetStars has one of the best looking sites around and it is very easy to use. While some rivals have a cluttered style that can be offputting, BetStars ticks all the boxes.
Spin and Bet - Users can increase their odds by up to 10 times by winning on the prime BetStars feature, Spin and Bet, which offers people the chance to earn unbeatable odds.
Great for beginners - While a lot of betting sites can be impenetrable for those who are new to gambling on sport, BetStars has a great series of explainers to cover the basics of betting. The BetStars FAQ is particularly good and offers plenty of detail.
Integrated poker and casino - A lot of betting sites now offer casino games and even poker, but BetStars is very strong in this department as all of its different gambling options are integrated.
Things We Do Not Like
Customer Service - This is certainly an area where improvements can be made by BetStars. Live chat is a very popular way to get in touch with betting sites these days and this option is sadly not yet available at BetStars. Adding live chat would make a massive difference for BetStars in the future.
At A Glance - Important Facts
- Name - BetStars - owned by Amaya
- Stock Symbol - Traded on the Toronto Stock Exchange (symbol TSX: AYA)
- Head Office - Montreal, Canada
- Year Incorporated - BetStars launched in 2015, Amaya was founded in 2004
- CEO - Amaya's CEO is David Baazov
- Major Awards and accolades - 'Innovation in Sports Betting Award' for Spin & Bet
- Contact Info - Contact support form available on BetStars website, Email: [email protected]
- Mobile App - Google Play, Apple Store and HTML5 logos
BetStars Bookmaker Review
Released to the public off the back of the highly successful PokerStars brand, BetStars was given a soft launch towards the end of 2015 and has since been going from strength to strength. BetStars has already picked up prizes such as the 'Innovation in Sports Betting Award' for its odds-boosting Spin and Bet feature, with more recognition likely to follow in the future.
Markets Covered and Odds - Live In-play and Prematch
BetStars has all of the major markets you would expect from an online betting site, but some of the more detailed, specialist options you might get from the bigger bookmakers are missing. For big football matches like the Champions League final, there are around 100 different markets to bet on, which is comparable to the big names in the industry.
Live In-Play Betting
Live betting is a particular strength of BetStars, which offers a clean and simple way to bet on live sports events, although there is not currently any streaming on offer, which is a shame. Tennis fans, for example, can bet point by point on whichever match they are following at that time. There are also lots of stats and data available to help users make a decision when they are live betting.
Other Gambling Products
This is a big strength of BetStars due to their close affiliation with PokerStars, one of the best and biggest poker sites available on the internet. There is also an integrated casino at BetStars, which is again very strong compared to some of the lacklustre options on offer with some of the other top online bookmakers in the UK. PokerStars claims to be home to the biggest weekly online poker tournament, while the annual World Championship of Online Poker is held on PokerStars too. For those who want to combine sports betting with poker, BetStars and PokerStars are a fine choice.
Sponsorships and Associations
BetStars signed up to be the official European betting partner for Leicester City ahead of the 2016/17 Premier League season, shortly after the Foxes had claimed the league title. BetStars had an in-stadium presence at all of Leicester City's domestic and European fixtures as part of the deal, while fan-friendly promotions were also launched thanks to the sponsorship agreement.
BetStars Sign Up Bonus Offers
The main BetStars sign up bonus on offer is bet £10, receive £20 in free bets.
Sign Up Bonus
£20 in Free Bets
£10 Minimum Deposit
- After opening your BetStars account, simply place a £10 sports bet to qualify for the offer
- £20 in free bets will be automatically added to your account - you don't have to do anything
- Offer only applies to bets placed on selections with accumulated odds of evens or more
- Free bet stake will not be returned to your account, so pick wagers carefully here
- Users who make their first deposit with either Neteller or Skrill are not eligible
- Free bets are credited within 48 hours of the initial qualifying bet being placed
VIP Loyalty Program
There is a BetStars VIP program, which is calculated by factors including the number of bets placed from an account, the frequency of betting by a user and the lifetime of a Stars account. Users who have been selected to become a VIP at BetStars will be contacted via email.
Points can be earned by playing on PokerStars, Full Tilt, PokerStars Casino and BetStars to bump up your VIP status on the betting site. Winnings and losses do not count towards VIP status on BetStars. However, there is currently no special loyalty program for sports betting.
Mobile Betting App Features on Tablets and Smartphones
Like most of the major online betting sites in the modern era, BetStars has its own app which can be downloaded to Android or iPhone devices. The look of the app follows the PokerStars app closely, so anyone familiar with PokerStars will immediately feel right at home on BetStars.
The BetStars spin and bet feature is available to use on the app too, which is a major plus point here, and live betting works swiftly and securely on the app and mobile website as well.
In-play cash out is also available via both the mobile app and website offered by BetStars.
All wagers placed on BetStars are subject to a maximum payout to any one customer. The top maximum payout available at BetStars is $1,000,000, which is for most of the big soccer markets.
For horse racing - Graded, Group and Listed races - the maximum payout at BetStars is $500,000, which drops to $200,000 for Premier Handicap and Novice Races.
In golf, official US PGA or European Tour Event, Event Winner markets are subject to a maximum payout of $500,000 at BetStars.
Football accumulators are one of the most popular types of bet available at BetStars, with the company offering a wide range of promotions tied in to make its accas even more appealing. For example, BetStars users who place a winning treble or higher on any football matches can see their winnings boosted by up to 100% through a bonus scheme from BetStars.
|Accumulator (4)||7.5% bonus|
|Accumulator (5)||10% bonus|
|Accumulator (6)||20% Bonus|
|Accumulator (7)||30% bonus|
|Accumulator (8)||40% bonus|
|Accumulator (9)||50% bonus|
|Accumulator (10)||60% bonus|
|Accumulator (11)||70% bonus|
|Accumulator (12)||80% bonus|
|Accumulator (13)||90% bonus|
|Accumulator (14 or higher)||100% bonus|
Acca insurance is also up for grabs up to $/£/€50 at BetStars but for American sports only. Account holders who place a fivefold or higher accumulator on baseball, basketball, American football and ice hockey will get their stake back as a free bet if only one of the legs is a loser.
Banking - Deposits and Withdrawals
Banking options at BetStars are much the same as with other betting sites on the market. Withdrawals will always be credited back to the deposit method used to add funds to an account. All major credit and debit cards can be used to top up a BetStars account and processing speeds are very fast, so you can get up and running with the bets you want to place straight away. Those who use PayPal, Neteller or Skrill as an online wallet can also use those with a BetStars account.
Betstars Accept The Following Payment Methods
|Debit Card||11.50 USD||Instant||Free||10 USD||6,500 USD||Free|
|Credit Card||11.50 USD||Instant||Free||10 USD||N/A||Free|
|Skrill||11.50 USD||Instant||Free||0.01 USD||50,000 USD||Free|
|PayPal||11.50 USD||Instant||Free||1 GBP||10,000 USD||Free|
|Neteller||11.50 USD||Instant||Free||1 GBP||50,000 USD||Free|
|Bank Transfer||11.50 USD||3 - 5 Days||Free||N/A||N/A||Free|
|Pay By Mobile||11.50 USD||Instant||Free||NA||N/A||Free|
The following timescales will give you a general idea of how long you can expect to wait before any withdrawals are processed to your account:
|Payment Method||Withdrawal Time|
|Credit/Debit Cards||3 - 5 Days|
|E-Wallets (Paypal, Neteller, Moneybookers, etc.)||< 24 Hours|
BetStars has an extremely detailed FAQ, which is one of the best in the business, and most general questions about using the site will be answered in them. However, those seeking immediate help relating to their account may be disappointed as there is no live chat option.
The main customer service email address for BetStars is [email protected] and there is also a contact support form for 24/7 rapid responses available on the BetStars website.
In Conclusion / Our Verdict
BetStars may be one of the newer names around for sports betting, but they are here to stay. The spin and bet feature is a winner that is one of the best in the business, while the integration of PokerStars is a massive plus point for those users who are want to play card games. Customer service is a rare bum note and live streaming could take BetStars to the next level, but it is certainly a site to consider joining.